Counselor

1. Make sure you understand the problem.

2. State you side clearly and calmly.

3.Express your feelings honestly.

4. Listen to the other person's point of view.

5. Let each side speak without interruptions

6. Put yourself with the other person's shoes.

7. Use a mediator or referee---one who will not take sides.

8. Comprimise---give a little, get a little.

9. Find a win-win solution that you both agree on.

10. If all else fails, find an adult to help resolve the problem